We can’t wait to have you back in our pizzerias, however, if you or anyone in your household are experiencing symptoms of COVID-19, please do not visit any of our pizzerias.
When visiting our pizzerias please ensure all Country, Government and Local guidelines are followed.
Please check the latest restrictions for your area by clicking the following - Ireland
Below, you will find several FAQ’s on our safety measures that we have in our pizzerias to keep you and our teams safe.
Let us know you are here and then return to the waiting area outside. We’ll let you know when your order is ready to collect.
To allow for physical distancing, we will place your order on the collection table for you to collect.
Please follow our physical distancing measures which will be highlighted with floor markers where applicable.
Yes, please wear a face covering when moving around our pizzerias unless you are exempt.
Yes, a hand sanitiser station will be available for you at the entrance to the pizzeria.
We’ve introduced a range of measures to keep our customers and teams safe and socially distant while still offering delicious food and great service. These include
We are adhering to specific government advice with team members wearing face coverings (unless they are exempt where we ask them to wear a face shield) and are adhering to strict social distancing measures. Rather than wearing gloves which can lead to poor hygiene controls, our teams will follow a more robust process of handwashing on a regular basis (every 20 minutes).
The latest scientific guidance from the government says there is little to no evidence that COVID-19 can be spread via food or packaging.
While government guidance is that temperature checking is not mandatory, we conduct daily and weekly health checks with our team members.
Every pizzeria has been inspected by our Quality and Safety team and once they are satisfied that government guidance has been adhered to, including social distancing measures in addition to our own robust health and safety procedures, they’ll be provided with a signed and dated certificate to ensure the government guidance for social distancing processes is in place as well as our robust health and safety procedures.
We have enacted our own internal Track and Trace system. If and when necessary, appropriate potential contacts are identified and isolated and customers will be contacted. We also work with external bodies where and when necessary.
We are currently running a reduced menu to alleviate pressure on the kitchen and allow our teams to physically distance.
You will not be able to use gift cards for payment for Click & Collect online orders, however, you can use for telephone orders for takeaway collection, as they can only be used to pay in pizzeria.
All gift cards due to expire between 10th March – 30th June 2021 have been extended to 31st August 2021. You can also still use for telephone orders for takeaway collection
Due to the type of voucher, we are unable to accept these to redeem online orders. Tesco has extended the validity of any unused tokens which have expired since May 2020 with further 12 months and you will be able to use these once we are open to dine-in.